“With our older process, we suffered from strategic and tactical gaps,” said Jilt Bakkes, chief information officer for AVEBE. Many early parts of the process remained paper-based and some contracts weren’t even being registered in the SAP environment. The company – a world leader in the production of potato starches used in food, paper, textiles, adhesives, and other applications – relied on SAP to manage many administrative aspects of its operations, but in many ways, contract management remained a troublesome blind spot. With a complex sales cycle that stretches around the world, AVEBE was at a crossroads.
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